Shipping Policy

Shipping Policy
Welcome to the Shipping Policy of PureForm Nutrition LLC, operating the website
pureformnutrition.shop. This policy outlines our shipping procedures, delivery expectations, and
related information to ensure a smooth shopping experience for our valued customers.

Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving
your order confirmation email. You will receive another notification when your order has shipped.

During peak seasons or promotional periods, processing times may be extended. We appreciate your
patience during these times.

Shipping Methods and Delivery Estimates
We offer various shipping options to meet your needs. Shipping costs and estimated delivery times
will be calculated and displayed at checkout.

• Standard Shipping:
  ◦ Estimated Delivery: 5-7 business days
  ◦ Cost: Calculated at checkout based on weight and destination.
• Expedited Shipping:
  ◦ Estimated Delivery: 2-3 business days
  ◦ Cost: Calculated at checkout based on weight and destination.
  Please note that these are estimated delivery times and actual delivery may vary due to unforeseen
  circumstances or carrier delays.
  Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. We may offer free
shipping promotions from time to time, which will be clearly advertised on our website.

International Shipping
We currently ship to North American Region.

For international orders, please be aware of the following:

• Customs and Import Duties: Your order may be subject to import duties and taxes (including VAT),
  which are incurred once a shipment reaches your destination country. PureForm Nutrition LLC is not
  responsible for these charges if they are applied and are your responsibility as the customer.
• Delivery Times: International delivery times can vary significantly due to customs processing and
  local postal services.
• Restricted Products: Some products may be restricted from international shipping due to local
  regulations.

Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a
tracking number you can use to check its status. Please allow 48 hours for the tracking information
to become available.

If you haven’t received your order within 10 business days of receiving your shipping confirmation
email, please contact us at support@pureformnutrition.shop with your name and order number, and we
will look into it for you.

Delivery Issues

• Damaged or Lost Packages: If your order arrives damaged, or if you believe your package is lost,
  please contact us immediately at support@pureformnutrition.shop. Please provide your order number
  and any

relevant photos of the damage. We will work with the shipping carrier to
resolve the issue.

• Incorrect Address: It is the customer’s responsibility to ensure the shipping address is correct.
  If an order is returned to us due to an incorrect or undeliverable address, you will be responsible
  for the re-shipping costs.

Returns and Exchanges
For information regarding returns and exchanges, please refer to our separate Returns Policy
available on our website. Shipping costs for returns may apply depending on the reason for the
return.

Contact Information
If you have any questions about our Shipping Policy, please contact us at: Email:
support@pureformnutrition.shop
Website: pureformnutrition.shop